About Resilia

Resilia is a fast growing, venture backed, mission-driven SaaS startup powering a digital transformation in the nonprofit sector. Our mission is to strengthen nonprofit capacity and help grantors scale impact through data-driven technology solutions. Resilia’s three SaaS-based products help nonprofits achieve tax exempt status, build capacity in pursuit of becoming high performing organizations, while enabling corporations and foundations to support nonprofits beyond grant awards. As a company, Resilia was named 2022 Best Tech Startup in New Orleans, a Rising Star on the 2020 Forbes Cloud 100 list, VentureBeat's Companies to Watch list and Sevetri Wilson, Resilia’s Founder and CEO, has been recognized in Inc Magazine's 100 Women Building America's Most Innovative Companies and Pitchbook's top Black Tech Leaders list. For more information visit resilia.com.

This is a fully remote role that may require occasional travel, including to Resilia’s New York and New Orleans offices for collaborative opportunities such as team retreats and gatherings. #LI-remote

Market Opportunity

Every nonprofit is unique and so are their capacity needs. Yet they find it difficult to access capacity building solutions that meet them where they are. Resilia’s mission is to strengthen and uplift nonprofit organizations by elevating their stories, driving advocacy efforts, and prioritizing those that are underserved through long-term capacity building. We serve nonprofits, foundations, corporations, governments, and other grantmakers, centered on trust-based philanthropy principles and meeting changemakers where they are.

Resilia’s three Software-as-a-Services products are designed with a human touch.

• Nonprofit Formation - Empowers brand-new nonprofits to achieve tax exempt status while enabling annual compliance.
• Nonprofit Platform - Provides capacity building support in fundraising, board management, program management and the collection of data.
• Funder Program - Sponsored by grantmakers (foundations, governments, corporations), nonprofits are able to build mission-facing and back office capacity in a manner that best suits them. Resilia’s Funder Program meets nonprofits where they are through a combination of an online platform, 1:1 nonprofit coaching and peer-to-peer learning.

With a first-to-market solution and a team of builders with extensive startup, nonprofit, and corporate experiences, Resilia is well poised to democratize technology in order to solve some of the social good sector’s biggest legacy challenges, while re-defining the notion of technology for good.

About the Role

As a Product Manager at Resilia, you will own the product roadmap for your pod. Our product pods are cross-functional; you will work closely with other members of your pod in design and engineering to solve customer and business problems. Our product teams are empowered to solve customer problems that are valuable, viable, usable and feasible solutions. Our product managers work to understand the market, our business and our customers so they can figure out the best solutions for the objectives at hand alongside their pod.

Product Managers at Resilia are accountable for ensuring the solution is both valuable and viable. To ensure solutions that are valuable, you will be responsible for market and user research for your vertical, synthesizing what you learn into experiments, roadmaps and deliverables. To ensure solutions are viable for our business, you will partner with stakeholders, Engineering, Design and Marketing to understand the business and opportunities. You will drive features and products through execution to completion, working closely with Marketing, Customer Success and Engineering on go-to-market execution to ensure launch success. Your role will be crucial in instilling a customer-centric culture of experimentation and development to the organization.

What you will do

• Engage, collaborate and align with stakeholders, client teams and your pod to manage expectations, roadmap, releases and priorities for the pod
• Engage users and continuously test the market to ensure we are moving toward product/market fit; strong experience in user research
• Learn about our users through a well rounded toolkit of qualitative and quantitative methodologies in partnership with design
• Acts as a product evangelist for a pod’s strategy and overall Resilia product strategy, keeping the pod and stakeholders informed and excited about where we are going

Qualifications

• 1-3+ years experience in Product Management, building software - preferably in the B2B space
• Practitioner of agile methodologies; ability to build processes to increase both collaboration and velocity of teams with an eye towards continuous improvement
• Experience or familiarity with nonprofits, foundations, government or corporate philanthropy and/or early stage startup experience strongly preferred
• User-centered, must have a flexible approach to understanding your user and developing innovative solutions to improve their experiences

About you

• Data-driven and analytical, must be able to both define and utilize success metrics to ensure we’re generating the outcomes we set out to achieve
• Action-oriented, entrepreneurial, flexible and innovative approach to operational management a must
• Strong written and verbal communication skills; a persuasive and passionate communicator
• Outstanding critical thinking and problem-solving skills gives you the ability to take complex problems and distill them into discrete concepts
• Passion, humility, humor, integrity, positive attitude, mission-driven and self-directed

Compensation & Benefits

Why Resilia? Resilia powers the people changing the world.

Resilia is an inclusive and welcoming workplace where our team thrives on collaboration, creativity, innovation, and fun. We are proud to offer competitive salary commensurate with experience and excellent benefits including unlimited PTO, paid parental leave, medical, dental, vision and life insurance, a 401k program, mental health support, a healthcare advocate, short-term disability, and commuter benefits, with potential for equity stake in a fast growing company.

Resilia is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.